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If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.įix 3.

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As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.įollow to see how to fix corrupted system files and bad sectors on WD device:Īfter this, you can check the drive. Your computer may not even able to detect it from File Explorer.ĮaseUS partition manager software with its Check File System feature can help.

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If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Fix Corrupted File System/Bad SectorĪpplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

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After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer. If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths.'. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management. You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC: If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Add New Drive Letter to Make WD Passport External Hard Drive Showing UpĪpplies to: Fix WD passport external hard drive not showing up due to the drive letter confliction. Fix WD My Passport External Hard Drive Not Showing Up ErrorĬheck the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again. Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'. Follow steps here to check the state of your WD external hard drive in Disk Management: Check The State of WD External Hard Disk in Disk ManagementĬonnect the WD external hard drive to your computer via the USB cable. So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

All Johan’s data was successfully retrieved, copied to a brand new external hard drive and sent back to the customer'.WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not Showing In this regard, to recover customer's data it was decided to perform the drive controller swap in order to create an image of the HDD and get data from it'.Īs a part of a lab work, in a cleanroom environment ACE Data Recovery experts have swapped drive controller on faulty Western Digital My Passport to a new one taken from a donor device. As a consequence, when the controller went bad, it affected the functioning of the data storage device.'. In a nutshell, mentioned mechanism is nothing but a fully-featured computer in small performing control/positioning/encoding/reading/writing operations. Once ACE Data Recovery technical staff has examined the external hard drive in question, the cause of the unit failure was found: the drive controller got out of whack. As follows from the customer's report, his Western Digital My Passport 1TB storage drive 'was working fine until it wasn't'. When Johan from Dallas Stars, Frisco, TX, 75034 has faced serious hard drive failure, he made the right decision and called ACE Data Recovery lab asking for important data extraction.